$40M+
Recovered for injury clients
Personal Injury · Family Law · Estate Planning
When you call,
we always answer.
The most common complaint against lawyers, in all fifty states, is the one who never calls back. That will never be us. Call day, night, or weekend — every call is answered, you get straight answers, and you have a consultation on the calendar before you hang up.
Injury cases: no fee unless we win. • Every call returned. Every client kept informed.
Vance & Reyes — Live Intake
Rear-ended on the 101 tonight, my neck is killing me. It's 11:40pm — is anyone there?11:42 PM
Yes — I'm glad you reached us. First, are you safe and is anyone seriously hurt right now?answered in seconds
I'm okay, just sore. Home now.
Good. Don't speak to their insurer yet. I can have an attorney call you first thing, or sit down with you tomorrow — no cost. Which works?
✓ Consultation booked — Tomorrow, 9:00 AM with Attorney Reyes
A real after-hours inquiry — answered and booked, not sent to voicemail.
500+
5-star client reviews
24/7
Someone always answers
15 yrs
Serving Arizona families
“I left a message at his office every day for two weeks before he returned my call — the day before trial.”
— an actual client, describing a different firm
The difference you'll feel on the first call
Most firms won't call you back. We built ours so that can't happen.
When you're hurt or in the middle of a family crisis, silence is its own kind of pain. So we made a promise the rest of the industry won't: every call answered, every message returned, and proactive updates so you're never left wondering what's happening with your case.
79%
of people hire the first firm that responds
Every call
answered — days, nights, weekends
No wondering
we call you with updates, not the other way around
Exhibit A
The call you don’t remember agreeing to.
Three minutes, the day after your wreck. He was kind. You were honest. It was the other driver’s insurance company building a case against you before you realized it. Never give a statement to the other insurance company — tell them to call your attorney. Protecting you from exactly this is our job, and we take that burden off your shoulders the moment you call.
Exhibit A
0:000:451:302:153:04
0:11 — consent
“Sure, that’s fine.”
What it costYou were never required to agree. Everything after this point is admissible, transcribed, and quotable out of order for the next two years.
1:47 — the injury
“I’m okay. A little sore, but I’ll be fine.”
What it costDisc and soft-tissue injuries often surface days later. This sentence is now dated and recorded — and it will be read back the day you say otherwise.
2:39 — the fault
“I looked up and he was just there.”
What it costThat is shared fault. Arizona reduces your recovery by your own percentage of blame — one agreeable sentence takes a slice off every dollar after it.
Nobody lied to you. Nobody raised their voice.
The call isn’t built to catch you lying — it’s built to catch you being agreeable.
You are generally not required to give a recorded statement to the other driver’s insurer. “I’m not giving a statement today — my attorney will call you” is a complete answer. Illustrative exhibit prepared for this demonstration website; not a real claim file.
“The scales only balance when every call is answered.”
The Vance & Reyes Standard
How we help
Practice Areas
Three decades of combined experience across the moments that change a family's life — handled with the responsiveness you'd want from someone in your corner.
01
Personal Injury
Serious injuries from negligence — we handle the insurer so you can heal. No fee unless we win.
FREE CASE REVIEW →02
Car & Truck Accidents
Arizona's roads are brutal. We move fast to preserve evidence and protect your claim from day one.
FREE CASE REVIEW →03
Family Law & Divorce
Divorce, custody, and support — steady counsel and straight answers when everything feels uncertain.
TALK TO US →04
Estate Planning
Wills, trusts, and powers of attorney that protect the people you love. Flat-fee, no surprises.
TALK TO US →05
Wrongful Death
When the worst happens, we carry the legal weight with compassion so your family can grieve.
TALK TO US →06
Wills & Probate
Guidance through probate and estate administration, one clear step at a time.
TALK TO US →Track record
Results that speak for our clients
Real outcomes for real Arizona families. Every case is different — but this is the standard we fight for.
$2.4M
Commercial truck collision
$875K
Rear-end injury & surgery
$310K
Slip-and-fall, broken hip
$1.1M
Wrongful death settlement
$46K
Uninsured-motorist claim
$525K
Motorcycle accident
Full custody
Contested family-law matter
$198K
Dog-bite injury to a minor
Illustrative results shown for this demonstration website. Prior results do not guarantee a similar outcome; every case depends on its own facts.
What happens when you call
Simple, from the first call to the last check
You'll always know the next step — because we tell you, before you have to ask.
Step 01
You call, we answer
Answered any hour — never voicemail. We tell you if you have a case, and book your free consultation.
Step 02
We investigate
We gather evidence, records, and reports fast — and deal directly with the insurance company for you.
Step 03
We keep you posted
Every milestone, you hear from us first. No calling the office wondering what's going on.
Step 04
We fight, you recover
We push for the full value of your case. On injury matters, you owe nothing unless we win.
Elena Reyes, Esq.
Founding Partner
Meet your attorney
You'll work with a lawyer who calls you back.
“I started this firm because I was tired of hearing the same thing from clients who'd been burned elsewhere: 'my last lawyer never called me back.' That's not law — that's neglect. We do it differently.”
Elena Reyes has spent fifteen years representing Arizona families in their hardest moments — from catastrophic injury claims to contested custody. She built Vance & Reyes on a single rule: the client always gets a call back, and always knows where their case stands.
State Bar of Arizona
15+ years trial experience
Millions recovered
Free consultations
In their words
Why clients choose us — and refer us
★★★★★
“Every time I called, my call got answered — I never once got a voicemail. That alone told me I'd picked the right firm.”
Travis M.Injury client, Phoenix
★★★★★
“She never missed a call and never failed to return one. Through the whole divorce, I felt like she genuinely cared — not like I was just a case number.”
Dana K.Family law client, Chandler
★★★★★
“What impressed me was they kept regular contact and told me what to expect next. I didn't have to chase them — they called me. That's rare.”
William H.Wrongful death client, Mesa
Illustrative ratings & testimonials for this demonstration site.
Straight answers
Questions people ask us first
The same questions our AI assistant answers day and night — so you never have to wait for business hours to get one.
Nothing. Your first consultation is always free and confidential. For personal injury cases we work on contingency — you pay no attorney's fee unless we win your case. For family law and estate matters we quote flat or clear rates up front, so there are no surprises.
Yes — every call is answered day, night, and weekend, not a voicemail box. Tell us what happened, and we'll get an attorney to call you and put a consultation on the calendar, even if you're reaching out at midnight.
Get medical attention and stay safe first. Then, before you give any recorded statement to the other driver's insurer, talk to us — those early calls can quietly reduce what your claim is worth. We'll tell you honestly whether you have a case and handle the insurance company for you.
Every case is different — some resolve in months, others take longer if they head toward litigation. What won't change is that you'll hear from us at every milestone. You'll never have to call the office wondering what's happening.
We represent clients across Arizona — Phoenix, Scottsdale, Mesa, Glendale, Chandler, and the surrounding communities. Se habla español.
No cost, no obligation
Talk to a lawyer today.
Tell us what happened. We'll tell you honestly whether you have a case — and what to do next. Available 24/7, because emergencies don't keep business hours.
(602) 555-0172Free & confidential · Se habla español · Serving Phoenix, Scottsdale, Mesa, Glendale, Chandler & all of Arizona