27%
of home-service calls go unanswered*
STORM CELL INBOUND · 4:52 PM
Storm hit.
Roof's leaking.
We answer.
A monsoon doesn't wait for business hours — it rolls in at dusk, lifts your tiles, and finds the ceiling by midnight. That's the moment most roofers send you to voicemail. Not here. Every call is answered, first ring, any hour — the leak tarped and a crew scheduled before the water spreads.
4.9★ Google (400+ reviews)
24/7 every call answered — never voicemail
Free storm-damage inspection
Live · monsoon cell
40%
of home claims are wind & hail*
24/7
every call answered
400+
5-star Valley reviews
“Can someone help me understand why roofers are so flakey and don't seem to follow through with basic business practices?”
— a homeowner on r/Roofing, after a string of no-shows and unreturned calls
r/Roofing “He agreed it had been overlooked and would send someone in a few days to finish it. Now he won't answer or return my calls.”
r/homeowners “The contractor took my deposit, then only excuses or no communication — no-showing the work and not answering my calls or texts.”
r/HomeImprovement “We made a claim, normal process — then the roofer disappeared with my deductible and first insurance payment.”
The first-call difference
The storm passes in an hour. The damage doesn't wait.
After every Valley monsoon the story repeats: a leak that starts at midnight, a roofer whose voicemail is full, and a driveway full of out-of-town flyers from crews who'll be three states away by the time the check clears. With a roof, the damage isn't just the missing tile — it's every hour of rain that follows before someone climbs up and covers it.
The roofer who answers first, tarps it that night, prices it straight, and helps you through the insurance claim is the one who saves the ceiling and earns the house for life. We built Ironwood to be that roofer — local, licensed, and here long after the storm season ends.
~27%
of home-service calls are missed (Invoca)
24–48h
for storm-chasers to hit your door
#1
wind & hail claim share (III)
What we do
From a midnight leak to a full re-roof
Emergency or planned, tile or shingle, you get an upfront written price before we touch a fastener — and honest help with your insurance claim when the storm's to blame.
Storm & Emergency Repair
Leaks, blow-offs, and wind damage — answered any hour, tarped fast to stop the water, and put on the schedule the same day.
24/7 · emergency tarpingRoof Replacement
Full tear-off and re-roof in tile or shingle — right-sized, code-compliant, and warrantied, with honest options at a few price points.
Tile & shingleLeak Detection & Repair
We find the real entry point — flashing, valley, or cracked underlayment — not just the stain, and fix it right the first time.
Find it & fix itTile & Shingle Repair
Cracked, slipped, and blown-off tiles or shingles matched and reset — the small fixes done right so one gap doesn't sink the whole roof.
Matched & sealedInsurance Claim Support
We document the damage with photos and measurements and speak the adjuster's language — so a covered claim gets paid like one.
Adjuster-ready docsInspections & Maintenance
Free storm-damage inspections and pre-monsoon tune-ups — catch the lifted flashing before the rain finds it.
Free storm inspectionOne lifted tile.
That's all a monsoon
needs to reach your ceiling.
Wind pries up one tile, the rain finds the underlayment, and by morning it's the drywall, the insulation, and the ceiling below. The night it starts is the night that matters. Four things we put in writing:
- We answer. Every call, every hour — picked up the instant it rings when water's coming in, never a voicemail you'll never get a callback on.
- We tarp it today. An emergency tarp goes on fast to stop the water while the full repair gets scheduled — the damage stops spreading tonight.
- We price it upfront. A written price before any work starts. No storm-panic markup, no vanishing after a deposit.
- We document it. Photos and measurements for your insurance claim — so a covered storm gets covered.
The part no other roofer shows you
The stain on your ceiling
isn't where the leak is.
Water finds one lifted tile near the ridge, slips past the underlayment, and then runs sideways along the wood decking — often twelve feet or more — before it ever drops through and blooms as a stain on your ceiling.
And the stain is the least of it. While that water sits up in the roof, the wood decking and rafters above the stain stay wet. Over weeks they rot, soften, and lose strength — the structure that's holding the roof up quietly fails. Left long enough, that's not a drywall repair. It's a sagging, unsafe roof that can come down on the people underneath it.
Patch only what you can see from the driveway and the real damage keeps growing in the dark. That's why the same roof leaks again three months later — and why a real inspection isn't a formality.
"The stain is a symptom. We find where the water actually gets in, and how far the rot has already traveled — before it becomes a structural problem."
Book a free roof inspectionAbove the stain — the damage you can't see
By the time it shows on your ceiling, this is already happening in the roof.
A single missed leak doesn't stay a leak. Trapped moisture works on the structure for weeks before the first drop of water ever reaches a room you live in. This is what our free inspection is actually looking for.
The system behind the promise
While the crew's on a roof, the office never sleeps
No roofer can climb down off a steep tile roof mid-repair to grab the phone — so we made sure nobody has to. At Ironwood every call is answered the instant it rings, the emergency captured and passed straight to the on-call crew — no matter how many roofs we're on. The homeowner always gets through.
24/7 Call Answering
Every call answered and triaged around the clock — active leaks routed to the on-call crew, everything else booked.
Instant Text-Back
Miss a call? The caller gets a text in seconds and starts booking — before they dial the next flyer on the pile.
Online Booking
Real self-serve scheduling synced to the crew's day. The 9 PM leak books its own morning inspection slot.
Automatic Reviews
After every job a friendly text asks for a Google review — naming your crew lead. That's how we hit 4.9.
When the rain's still coming
By the time you hang up,
we're already climbing.
The moment your call connects, the on-call crew is dispatched and you get a text with your roofer's name, photo, and ETA. No wondering. No waiting on hold while the ceiling darkens. Just a tarp going on, tonight — and the full repair scheduled in daylight.
Marco Herrera
Owner & Master Roofer
Who shows up
A Valley shop run by
the guy on the roof.
“Every monsoon, out-of-state crews knock doors, grab deposits, and leave homeowners with a tarp and no callback. That's not roofing — that's a head start. We answer, we climb up, and we're still here next season.”
Marco started Ironwood after twenty years on Valley roofs — and one too many jobs cleaning up after a storm-chaser who'd already skipped town. Every Ironwood roofer is licensed, background-checked, and paid hourly (never on commission), backed by a system that makes sure your call never falls through the cracks.
AZ ROC Licensed
Master Roofer
Background-Checked
Family Owned
What happens when you call
First ring to a watertight roof
01
You call, it's answered
Every call answered, any hour — never voicemail. We triage active leak vs. routine and, if water's coming in, dispatch a tarp crew the same day.
02
Free inspection & photos
A real roofer walks the roof, documents the damage with photos and measurements, and shows you exactly what's wrong — no scare tactics.
03
Upfront price & claim help
A written price before any work starts, plus adjuster-ready documentation if it's an insurance claim. No storm markup, no surprises.
04
Watertight & on file
We fix it right and warranty it, then log your roof and history — so the next call starts where this one ended.
“They tarped my roof at 9 PM in the rain so my nursery didn't flood — then handled the whole insurance claim.”
That's the standard. That's Ironwood.
Neighbors, not strangers
Why the Valley keeps our number on the fridge
★★★★★
“Monsoon tore up half my tile and the ceiling started dripping at 10 PM. They actually answered, had a tarp on that night, and walked me through the insurance claim. Nobody else even picked up.”
RS
Rob S.
Glendale, AZ
★★★★★
“A door-knocker wanted to replace my whole roof off one storm. Ironwood inspected it, found the actual damage was a few valleys, fixed it, and charged a fraction. Honest roofers are hard to find.”
DL
Dana L.
Peoria, AZ
★★★★★
“Got a text when the crew was on the way, with the lead's name and photo. Showed up in the window, flat written price, re-roofed in a day and cleaned up every nail. This is how it should work.”
MT
Maria T.
Surprise, AZ
Illustrative ratings & reviews for this demonstration site.
They're not buying a roof. They're buying a dry house, a paid claim, and a monsoon season they never lie awake thinking about.
That's what Ironwood actually sells.
Straight answers
Questions homeowners ask us first
The same questions our AI assistant answers day and night — so you never wait for business hours to get one.
Yes. Call any hour and it's answered — day, night, or weekend, never voicemail. We capture your emergency, help you contain the water inside, and get an emergency tarp on the roof the same day to stop the leak while we schedule the full repair.
Storm-damage inspections are free. A real roofer walks the roof, documents everything with photos and measurements, and shows you what's actually wrong — no pressure, no scare tactics. If a repair or replacement makes sense, you get the full price in writing before any work starts.
Yes. We document storm damage the way adjusters need to see it and can meet your adjuster on-site. We'll tell you honestly whether it's a claim or a straight repair — and we never inflate damage to chase a bigger claim, which is exactly what the storm-chasers get run out of town for.
Both, plus flat and foam roofs common on Valley homes. We match existing tile and shingle profiles and colors on repairs, and offer right-sized options at a few price points on a full replacement — so you're never boxed into the most expensive one.
Phoenix and the whole West Valley — Glendale, Peoria, Surprise, Goodyear, Avondale, Buckeye, Litchfield Park, Sun City, Anthem and nearby. Crews are staged across the metro so a tarp truck is minutes away, not days.
Where we work
Serving the whole West Valley
Crews staged across the metro so a tarp truck is minutes away, not days.
Glendale — HQ
Phoenix
Peoria
Surprise
Goodyear
Avondale
Buckeye
Litchfield Park
Scottsdale
Sun City
Anthem
Waddell
Roof under control
Let's get your roof watertight again
Call now for same-day storm service, or send the form and we'll text you back in minutes — day, night, or weekend. Every call answered, always.
(602) 555-0148Open 24/7 for storm emergencies · AZ ROC Licensed, Bonded & Insured · Serving Phoenix, Glendale, Peoria, Surprise, Goodyear & all of the West Valley